Why We No Longer Give Prices Over the Phone

And Why We Charge a Job-Site Evaluation Fee

At All Cool Heat Plumbing & General Contractor Inc, our priority is to give accurate pricing, safe solutions, and professional results. Over the years, we learned that giving prices over the phone often leads to incorrect estimates, surprises, and frustration for customers. That’s why we now require an on-site evaluation before providing a final price.

1️⃣ Every Job Is Different

No two homes or commercial properties are the same. Factors like:

Code requirements
Existing installation conditions
Access to plumbing, HVAC, or electrical systems
Age of the building
Hidden damage

Cannot be properly evaluated over the phone.

2️⃣ Phone Quotes Are Often Inaccurate

Prices given without seeing the job usually:

End up being too low → leading to change orders
Or too high → causing customers to overpay

Our on-site evaluation ensures:

✔ Correct scope of work

✔ Fair and transparent pricing

✔ No surprises later

3️⃣ Safety & Code Compliance Matter

As licensed General Contractors, Master Plumbers, and HVAC professionals, we must:

Follow Florida Building Codes
Identify safety hazards
Ensure the job will pass inspection

This requires a physical inspection, not a guess.

4️⃣ The Evaluation Fee Covers Professional Time

The evaluation fee pays for:

A licensed professional’s time
Job-site inspection
Technical diagnosis
Code research (if needed)
Accurate flat-rate pricing

💡 This fee is often credited toward the job if you move forward with us.

5️⃣ We Respect Serious Clients’ Time

Charging an evaluation fee helps us:

Prioritize serious customers
Deliver better service
Avoid rushed or misleading quotes

This allows us to maintain high-quality workmanship and honest pricing.

Our Promise

🔹 Transparent pricing

🔹 No pressure sales

🔹 Professional evaluations

🔹 Quality work done right the first time

📞 Call (407) 461-0301

🌐 www.certifiedquality.org